Privacy Policy
Last updated: April/2025
At Purlux, the protection of your personal information is paramount. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website or our services.1. Introduction
Welcome to Purlux’s website (“we”, “our”, “us”). We are committed to respecting your privacy and protecting your personal information in accordance with the privacy laws in force in Canada, particularly the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect different categories of personal information, including:
- Personal identification information: name, email address, phone number, postal address.
- Payment data: information related to payments made for our products or services.
- Browsing data: information collected automatically when you browse our site (IP address, browser type, pages viewed, etc.).
- Usage data: information about your use of our website, our services, and our products.
3. How We Use Your Information
We use your personal information for specific purposes, such as:
- Order processing: to manage purchases and transactions. Service improvement: to enhance the user experience on our website.
- Communication: to send you important information regarding our services, promotions, or updates on your account.
- Compliance with legal obligations: to comply with legal and regulatory requirements.
4. Sharing Your Information
We are committed to not selling, renting, or sharing your personal information with third parties for commercial purposes without your prior consent, except in the following situations:
- Service providers: we share your information with third-party service providers who help us perform certain functions, such as payment processing or shipment management.
- Legal compliance: we may be required to disclose your personal information if required by law or if necessary to protect our rights, our security, or those of third parties.
5. Protection of Your Information
We implement appropriate security measures to protect your personal information against unauthorized access, use, or disclosure. This includes the use of encryption technologies and other physical and technical protections.
6. Your Rights Regarding Your Personal Information
In accordance with applicable laws, you have the following rights regarding your personal information:
- Access: You can request to view the information we hold about you.
- Rectification: You can request the correction of your personal information if it is incorrect.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual requirements.
- Objection to processing: You can object to certain processing of your data, such as direct marketing.
7. Cookies and Similar Technologies
We use cookies and other similar technologies to improve your experience on our website. Cookies allow us to:
- Identify you when you return to our site.
- Track preferences and personalize content.
- Analyze site usage.
8. International Data Transfer
We do not transfer your personal information to countries outside of Canada, except in cases where it is necessary for the execution of our services (for example, a payment service provider).
9. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Any updates will be posted on this page with the date of the last revision. We encourage you to regularly check this page to be aware of any changes.
10. Contact Us
If you have any questions regarding these terms and conditions, please contact us at the following address:
Address: 1029 Rue Charlevoix Montreal, H3K 2Y9
Phone number: (514) 931 8883